Insuring your hearing aids, and what to do if they are lost or damaged

Are your hearing aids covered?

If you have household contents insurance, your hearing aids might already be included under your policy. However, due to their high value, it’s a good idea to check with your insurance provider to ensure they’re specified on your policy. This helps guarantee that they’re fully covered should anything unexpected happen.

What to do if your hearing aids are lost or damaged beyond repair

 1.  Contact your audiologist

1. Contact your audiologist

Reach out to us as soon as possible. We’re here to help make the insurance claim process straightforward and stress-free. We can assist with assessments and arrange temporary replacements if needed.

 2.  Get in touch with your insurance provider

2. Get in touch with your insurance provider

Make a claim with your insurer. Some providers may direct you to work with a preferred provider for replacements, but this could mean starting over with someone unfamiliar with your hearing history. For continuity of care, request to stay with us and ask for a cash settlement if necessary. Let us know your claim number.

 3.  Replace your hearing aids

3. Replace your hearing aids

Once your claim is approved, we’ll guide you through selecting and fitting your replacement hearing aids. Our goal is to have you back to enjoying life with optimal hearing as quickly as possible.

New Zealand,
make that appointment

And give yourself a pat on the back for being proactive